PRIVACY POLICY | Alimandi | Online Store

By using and/or accessing our platforms and making use
of our services, you agree to be bound to our terms.

THE SUPPLIER

The “Supplier”, ‘We”, “Us” or “Our” is Alimandi (Pty) Ltd as described below:

Registered Name: Alimandi (PTY) Ltd
Registration number: 2016/095365/07
VAT number: 426 027 2721
Physical Address: Alimandi Farm, Erf 763, R44, Klapmuts, 7625
Postal Address: PO Box 1361, Southern-Paarl, 7624, South Africa
Contact (Office): Pj du Plessis, 082 389 6616, office@alimandi.co.za
Contact (Sales): Maresa Samuel, 076 479 7063, sales@alimandi.co.za
Contact (Operations): Oeloff du Plessis, 079 491 7921, oeloff@alimandi.co.za

INTRODUCTION

We totally respect your privacy and we strive for a high level of protection in all processing of personal data. We recognise our obligation protect the confidentiality of your personal and financial information. This document sets out our intended use of your personal and financial information, and we require you to consent to this policy before we can process any order or render any services to you. Please read and consider this document carefully, and contact us should you have any objections or questions in this regard. 

GENERAL

Your personal information may be any or all of the following information about you that is associated with your name or identity, such as, your name, delivery address, postal address, e-mail address, credit or debit card account number, birth date, contact numbers, purchase information or any other relevant information. 

HOW DO WE USE YOUR PERSONAL INFORMATION

Your personal information gives us the opportunity to provide you with services and process orders, and also personalize your use and visits on our website. It gives us the opportunity to inform you, our valued customer, about changes in the services we offer and/or about features we think you would be of interest to you. By providing us with your personal information, you consent to our use of it for these purposes, including for the purpose of processing your orders. 

We will not contact you in any way for unsolicited marketing purposes if you have objected to receiving such communications. We will provide you with reasonable opportunities to object to receiving marketing communications in the manner prescribed by law, including on each occasion when we send you such communications.

HOW DO WE GATHER YOUR PERSONAL INFORMATION

You may provide information to by filling in forms on our website or at our nursery, registering on our database, sending a query or request a quotation, when you enter a competition, complete a survey, or by posting comments or any other content on our website or social media platforms, when you purchase one of our products or make use of our services, when you contact us by any means, or when you otherwise provide any information directly to us.

You may select not to submit certain personal information, but as a result you may not be able to use or access certain features and functionality that our Website offers.

COOKIES

Our website makes use of “cookies” to automatically collect information and data through the standard operation of the Internet servers. A cookie is a small text files, which is transferred to your hard drive through your web browser when you visit our Platforms. It enables our system to recognise repeat users, facilitate your on-going access to and use of a website, and allow our website to track usage behaviour and compile aggregate data. This allows the website operator to improve the functionality of the website and its content, and make your use of it easier. The type of information collected by cookies is not used to personally identify you.

If you do not want information collected through the use of cookies, you can configure your browser to do so. If you do not disable the “cookies” on your browser, you are deemed to consent to our use of any personal information collected using such cookies.

DISCLOSURE OF PERSONAL INFORMATION

7.1 We will use your personal information for the following, and only for the following purposes: 

  • in relation to the ordering, sale and delivery of our products;
  • to contact your regarding any of our current or new products or services, new features, special offers, promotional and/or competitions offered by us or any of our divisions, affiliates and/or partners – unless you have opted out from receiving such marketing material;
  • to improve our product selection and your experience on our Website by, for example, monitoring your browsing habits, or tracking your sales on our Website.

7.2 We will not disclose your personal information to any third party other than the following:

– to our employees or third-party service providers who assist us to interact with you via our Website or any other method;

– to our divisions and/or affiliates (including their employees and/or third party service providers) in order for them to interact directly with you for the purposes of sending you any marketing material – unless you have opted out from receiving such marketing material;

– to law enforcement, government officials, fraud detection agencies or any other third party when we believe disclosure is necessary to limit our legal liability or to protect or enforce the rights, interests, or safety of the site, visitors to the site or other third parties.

STORAGE

Your personal information is digitally stored with a third-party service provider.  We have an agreement with our service provider to keep personal information secure and they are using appropriate and reasonable security measures. We may also keep a backup on premises and/or hard copies. The data we collect in accordance with the above, is deleted when the purposes of the processing have been completed.

MODIFICATIONS TO THE PRIVACY POLICY

We reserve the right, at any time, for any reason in our sole discretion and without prior notice or liability, to change, modify, amend and/or update this Privacy Policy. Please review this Privacy Policy before submitting any information to us. We will collect, store, use and share your personal information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless we receive your consent to the new or revised policy.

Alimandi